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Fix We couldn’t complete the updates, Undoing changes
If you are facing We couldn’t complete the updates, Undoing changes, Don’t turn off your computer message, and you are stuck in a boot loop, then you will be glad you came here because this post is going to help you fix this error.
Well, Windows 10 is the latest edition of Microsoft Operating System and like all the other OS this sure seems to have a lot of issues too. But the one which we are particularly talking about here is while downloading the new updates and restarting the PC, the update process just stuck and Windows could not start and all we are left with is this annoying error message:
And we are just stuck in an endless loop of this error and restarting our PC doesn’t get us anywhere except back to this error. In addition to the above error after restarting several times you may start to see some progress like this:
But we have a piece of bad news for you, unfortunately, this will only complete till 30% and then it will again restart and this will go on and on and on till you decide to do something about it, well you are here so I guess its time to fix this issue.
Anyway, if you are facing this error on your system, don’t worry as you can easily address the same by just following and applying the fixes from below. So without wasting any time let’s see How to Fix We couldn’t complete the updates, Undoing changes issue with the help of the below-listed troubleshooting steps.
Fix We couldn’t complete the updates, Undoing changes
NOTE: DO NOT, I REPEAT, DO NOT REFRESH/RESET YOUR PC.
If you are able to log on to Windows:
Method 1: Delete Software Distribution Folder
1. Press Windows Key + X and select Command Prompt (Admin).
2. Now Type the following command inside cmd and hit enter after each one:
3. Now browse to the C:\Windows\SoftwareDistribution folder and delete all the files and folders inside.
4. Again go to command prompt and type each of these commands and hit Enter:
5. Restart your computer to save changes.
6. Again try installing the updates and this time you may be successful in installing updates.
7. If you are still facing some issues restore your PC to the date before downloading the updates.
Alternatively, whether you are able to log on to Windows or not, you should try Methods (c),(d), and (e).
Method 2: Download Windows Update Troubleshooter
1. Open your web browser and go to the following page.
2. Click on “Download and run the Windows Update Troubleshooter.”
3. After the file has finished downloading, double-click on it to run.
4. Click Next and let Windows Update Troubleshooter run.
5. Follow the on-screen instruction to complete the process.
6. If a problem is found, click on Apply this fix.
7. Finally, try again to install the updates and this time you won’t face We couldn’t complete the updates, Undoing changes error message.
Method 3: Enable App Readiness
1. Press Windows Key + R then type services.msc and hit enter.
2. Navigate to App Readiness and right click then select Properties.
3. Now set the Startup type to Automatic and click Start.
4. Click Apply followed by OK and close the services.msc window.
5. Restart your PC and you may be able to fix couldn’t complete the updates, Undoing changes error message.
Method 4: Disable Automatic Updates
1. Press Windows Key + R then type services.msc and hit enter.
2. Navigate to Windows Update setting and right click then select Properties.
3. Now click Stop and select Startup type to Disabled.
4. Click Apply followed by OK and close the services.msc window.
5. Restart your PC and again try installing updates.
See if you’re able to Fix We couldn’t complete the updates, Undoing changes issue, if not then continue.
Method 5: Increase Windows System Reserved Partition Size
NOTE: If you use BitLocker, uninstall or delete it.
1. You can increase the reserved partition size manually or by this Partition Manager Software.
2. Press Windows Key + X and click on Disk Management.
3. Now to extend the size of Reserved Partition you must have some unallocated space or you have to create some.
4. To create it, right-click on one of your partitions (Excluding OS partition) and select Shrink Volume.
5. Finally, right-click on Reserved Partition and select Extend Volume.
6. Restart your PC and you will be able to fix we couldn’t complete the updates, Undoing changes message.
Method 6: Run Windows 10 Update Troubleshooter
You can also solve the We couldn’t complete the updates issue by running “Windows Update troubleshooter”. This will take a few minutes and will automatically detect & fix your problem.
1. Press Windows Key + I to open Settings then click on Update & Security.
2. From the left-hand menu make sure to select Troubleshoot.
3. Now under Get up and running section, click on Windows Update.
4. Once you click on it, click on “Run the troubleshooter” under Windows Update.
5. Follow on-screen instructions to run the troubleshooter and see if you’re able to Fix We couldn’t complete the updates Undoing changes issue.
Method 7: If all else fails then install the Updates Manually
1. Right-click on “This PC” and select Properties.
2. Now in System Properties, check the System type and see if you have a 32-bit or 64-bit OS.
3. Press Windows Key + I to open Settings then click on Update & Security icon.
4. Under Windows Update note down the “KB“ number of the update which fails to install.
5. Next, open Internet Explorer or Microsoft Edge then navigate to Microsoft Update Catalog website.
Note: Link only work in Internet Explorer or Edge.
6. Under the search box, type the KB number you noted in step 4.
7. Now click on the Download button next to the latest update for your OS type i.e. 32-bit or 64-bit.
8. Once the file is downloaded, double-click on it and follow on-screen instructions to complete the installation.
Method 8: Miscellaneous Fixes
1.Run CCleaner to fix registry issues.
2. Create a new Admin account and try installing updates from that account.
3. If you know which updates are causing problems manually download the updates and install them.
4. Delete any VPN services installed on your PC.
5. Disable Firewall and Antivirus, then again try installing the updates.
6. If nothing works, again download the Windows and then try installing the updates.
If you are not able to log on to Windows and stuck in a restart loop.
IMPORTANT: After you are able to log on to Windows try all the above-mentioned methods.
Method (i): System Restore
1. Restart your Windows 10.
2. As the system restarts enter into BIOS setup and configure your PC to boot from CD/DVD.
3. Insert the Windows 10 bootable installation DVD and restart your PC.
4. When prompted to Press any key to boot from CD or DVD, press any key to continue.
5. Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
6. On choose an options screen, click Troubleshoot.
7. On Troubleshoot screen, click Advanced option.
8. On Advanced options screen, click System Restore.
9. Select a restore point before the current update and restore your computer.
10. When the Windows restart you won’t see we couldn’t complete the updates, Undoing changes message.
11. Finally, try method 1 and then install the latest updates.
Method (ii): Delete Problematic update files
1. Restart your Windows 10.
2. As the system restarts enter into BIOS setup and configure your PC to boot from CD/DVD.
3. Insert the Windows 10 bootable installation DVD and restart your PC.
4. When prompted to Press any key to boot from CD or DVD, press any key to continue.
5. Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
6. On choose an options screen, click Troubleshoot.
7. On Troubleshoot screen, click Advanced option.
8. On Advanced options screen, click Command Prompt.
9. Type these commands in cmd and press enter after each one:
cd C:\Windows\
del C:\Windows\SoftwareDistribution*.* /s /q
10. Close Command prompt and restart your PC. You will be able to log on to Windows normally.
Finally, try installing the update and you will be able to fix we couldn’t complete the updates, Undoing changes error message.
Method (iii): Run SFC and DISM
2. Type the following command and hit Enter:
Sfc /scannow
3. Let System File Check (SFC) run as it usually takes 5-15 minutes to complete.
4. Now type the following in cmd (Sequential order is important) and hit enter after each one:
a) Dism /Online /Cleanup-Image /CheckHealth
b) Dism /Online /Cleanup-Image /ScanHealth
c) Dism /online /Cleanup-Image /startcomponentcleanup
d) DISM /Online /Cleanup-Image /RestoreHealth
#WARNING: This is not a fast process, component cleanup can take almost 5 hours.
5. After running DISM it is a good idea to re-run SFC /scannow to make sure all the issues were fixed.
6. Restart your computer and this time updates will be installed without any problem.
Method (iv): Disable Secure Boot
2. When the system restart Enter the BIOS setup by pressing a key during the bootup sequence.
3. Find the Secure Boot setting, and if possible, set it to Enabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.
#WARNING: After disabling Secure Boot it may be difficult to re-activate Secure Boot without restoring your PC to the factory state.
4. Restart your PC and update will be installed successfully without any error message we couldn’t complete the updates, Undoing changes.
5. Again Enable the Secure Boot option from BIOS setup.
Method (v): Delete the System Reserved partition
1. Open Command Prompt and type each of the following commands, hit enter after each one:
2. Before making any changes or rebooting, make sure that you have Windows installation DVD or WinPE/WinRE Cd or USB flash Drive in the case of Windows Boot failure. If Windows doesn’t boot, use the Windows installation disk or WinPE/WinRE to boot and at the command prompt type (How to create WinPE Bootable USB):
3. Once rebooted, move WinRE from the system reserved partition to the system partition.
4. Again open Command Prompt and type the following command, hit enter after each one:
Assign a drive letter to the recovery partition in Diskpart:
Remove WinRE from Reserved partition:
rd R:\Recovery
Copy WinRE to System partition:
robocopy C:\Windows\System32\Recovery\ R:\Recovery\WindowsRE\ WinRE.wim /copyall /dcopy:t
reagentc /setreimage /path C:\Recovery\WindowsRE
reagentc /enable
5. For future use, create a new partition at the end of the drive (after the OS partition) and store WinRE and an OSI folder (Original System Installation) which contains all files contained within the Windows 10 DVD. Please make sure that you have enough free space on your hard disk to create this partition drive (usually 100GB). And if you choose to make this partition, it’s important that you set the partition ID flag to 27 (0x27) using Diskpart, as it specifies that it is a Recovery partition.
Recommended for you:
If nothing works then Restore your PC to an earlier time, delete the problematic update from Control Panel, disable the automatic updates and use your PC normally till Microsoft work towards fixing this update problem. In a few days probably 20-30 days try installing the updates again, if successful congratulations but if you are again stuck, then try the above methods, and this time you may succeed.
That’s it you have successfully fix We couldn’t complete the updates, Undoing changes. Don’t turn off your computer issue and if you still have any queries regarding this update please feel to ask them in comments.
Aditya Farrad
Aditya is a self-motivated information technology professional and has been a technology writer for the last 7 years. He covers Internet services, mobile, Windows, software, and How-to guides.
20 thoughts on “Fix We couldn’t complete the updates, Undoing changes”
Hi my couldnt complete updates happens when i tried to upgrade from wins home to wins pro
It goes thru all the updates and upgrade but when half way thru screen turns to we couldnt complete update un doing changes
I have done all your things above and still no help.. also i reboot home again reinstalled again but no. I need help i want to get to pro for work
Messed with services.msc then got me here. Windows sucked as usual.
I will be waiting for you guys to hook up more troubleshoots on Linux, deb and arch. Especially PCI passthrough, iptables…etc. Once again, appreciated this in-depth approach into troubleshooting a lame microsoft error(just read the description under “App Readiness”… wth.)
Just for your info…
Update KB4025336 : After Restarting,
” We couldn’t complete the updates. Undoing Changes “.
I tried almost everything and nothing worked except…
Uninstall The Antivirus software.
In my case, this is “BitDefender Internet Security 2018 ” (or was it 2017?)
I don’t know if I had any quarantined files. I don’t think so.
When you do the uninstall, it will ask if you want to save the quarentines.
I answered no.
Redownload Antivirus.
( i.e. don’t re-use an old installation’s executable.
It may very well have a bug ).
Think of the stress this is causing system administrators and their managers.
Awful.
Turning Antivirus Off is fairly well known.
Having to uninstall it, this is a first for me.
Clarification of my previous post…
1) Uninstall Antivirus
2) Check For Updates ( over and over again, until up to date ).
3) Then (re) install Antivirus software
A little more information that may be helpful to finding this solution in google results….
* Windows 8.1 Professional
* installed on GPT / UEFI ( i.e CSM = disabled )
* on an i7-4771 CPU, Code Name = Haswell
More clarification…
Uninstalling BitDefender did indeed allow Microsoft Windows Updates to install successfully.
However, once all updates were installed, including updates for my USB connected printer, an HP Officejet J3600 Series (driver), printing failed.
The ROOT CAUSE of my Windows Updates problem was MICROSOFT and having my Printer’s USB connected while doing a clean MS Windows install and Updates.
( BitDefender AntiVirus was not the ” ROOT” cause ).
SOLUTION: Install Windows 8.1 and updates with Printer USB DISCONNECTED.
Change Windows Update settings to NEVER CHECK.
Then downloaded the HP Officeject J3600 Series driver.
Connect the Printer USB.
Install the printer driver.
( After this, Windows Updates will no longer attempt to install their printer driver update and fail ).
Dang.
It seems BitDefender recognized the Windows Updates for the Printer driver are a problem, but their exception handling / reporting the problem to the user does not exist.
But again, ( it seems ) the root cause is Microsoft’s update containing the printer driver.
Disconnect the Printer USB when installing MS Windows and getting updates.
Ur ideas are not working in dell inspiron 14..my problem is. it is stuck on we couldn’t complete the update undoing changes..
I used my Win 10 USB installer and did a System Restore. Though I have to reinstall some software, my computer is running properly now. I disabled Auto-Updates, and won’t be updating until I really need to.
Thanks for the helpful info!
Managed to cure my sisters Pc of this problem………atleast for now.
How do you restart Windows 10 if it’s frozen and you can’t access Windows 10? A hard reboot with the power button merely takes me back into the same “Don’t turn off computer” screen that eventually freezes. And by “frozen” I mean the animated circle doesn’t move and my mouse pointer is also frozen / doesn’t respond.
Pretty! This was an incredbly wonderful article. Thankms
for supplying this info.
In method B shouldn’t it be?
Del C:\Windows\SoftwareDistribution\*.* /s /Q
not
Del C:\Windows\SoftwareDistribution*.* /s /Q
the app readiness fix worked for me. thank you very much for this helpful article!
My laptop is not open how can i do that from cmd etc its just a plain screen with “undoing changes mode to ur computer” and cant type anything pls help
You need to Access Advanced Boot Option using this link: https://techcult.com/how-to-access-advanced-startup-options-in-windows-10/
Once you’re in the advanced boot menu, follow the article and go to the section “If you are not able to log on to Windows and stuck in a restart loop.”.
I would really love if I get help with activating my windows 10 and getting my product key.
Fix Undoing Changes Made To Your Computer In Windows 10
To run Windows operating systems without any errors updating it to the latest version is recommended. But when getting these updates installed becomes a task then?
We understand it is frustrating; hence, in the guide below, we will discuss how to fix we couldn’t complete the updates/undoing changes made to your computer.
Usually, after downloading the updates and restarting the PC Windows 10 users complain about screen freeze and we couldn’t complete the updates undoing changes error message.
To resolve this, many users force, restart the system and end up getting stuck in the restart loop. Therefore, to fix this problem, we need precise solutions, and this is what we will discuss here.
But before that we will like to discuss some common Windows update error messages:
1. We couldn’t complete the updates undoing changes won’t turn off your computer – this occurs when Windows updates fail to install.
2. We couldn’t finish installing updates Windows 10 – occurs when Windows cannot finish installing updates
3. Failure configuring Windows updates undoing changes don’t turn off your computer – this makes Windows run in a loop as updates are not configured.
4. Windows 10 undoing changes stuck – when the installation of a certain update fails this stop code error occurs.
Now that the reason for different Windows updates is apparent let’s move further and learn the solution to fix Windows 10 undoing changes made to your computer.
Short on Time? Looking for a Quick Fix?
Well, here it is. You can try using Advanced System Optimizer – the best Free PC Optimizer.
To download it click here.
This popular PC cleaner helps fix the common reasons responsible for the error message “Undoing changes made to your computer”.
You can use it to clean junk files, check the disk for errors, optimize hard disk to fix bad sector, update outdated drivers, invalid registry entries, and more. This top PC optimizer offers a 25+ system tweaking tool that no other PC cleaner offers. Also, it is very simple to use. To automate the process you can set Schedule and run it automatically. To know more about the tool click here.
How to fix Undoing Changes Made to Your Computer – Windows 10
There are different solutions to fix this problem, so, try them one by one and see which one works for you.
1. Booting Windows into Safe Mode
To learn in detail about Safe Mode, read our article on How to boot in Safe Mode.
2. Delete Latest Updates
Now that you are running Windows into Safe Mode, you need to delete freshly installed updates as it might be creating problems. To do so, follow the steps below:
1. Type Control Panel in Windows search and press Enter key.
2. Click Programs/ Programs & Features > View installed updates.
3. This will open a new window with the list of all Windows updates. Select the most recent one to uninstall > hit the Uninstall button.
4. Now restart Windows 10 in normal mode.
You should no longer face problems if we couldn’t complete the updates error message.
3. Run DISM
DISM (Windows Deployment Image Servicing and Management) is a built-in Windows tool. It helps resolve various Windows issues. Hence to fix undoing changes made to your computer we will use it.
To run the DISM command, follow the steps below:
1. Type Command Prompt in Windows search.
2. Select the search result then click Run as administrator from the right pane.
3. Here type following command: DISM.exe/Online /Cleanup-image /Restorehealth
4. In case you face any problem, try using an installation DVD or USB. Once connected type following command in Command Prompt running as admin:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
Note: C: RepairSourceWindows should be replaced with the USB or DVD path.
This should fix we Couldn’t Complete the Updates/Undoing Changes PC error message.
4. Run the SFC scan
When dealing with Windows update error messages running sfcscannow helps. To use this command, follow the steps below:
5. Use Windows Update Troubleshooter
Windows 10 offers a fantastic feature to troubleshoot most Windows error messages. Placed under Settings, the troubleshooter helps fix issues.
To use it, follow the steps below:
1. Windows Settings > Update & Security > Troubleshoot > Windows Update > Run the troubleshooter.
2. Follow on-screen instructions and wait for the process to finish.
3. Restart the computer. This should fix undoing changes made to your computer on Windows 10
6. Block Windows Automatic Updates
Indeed, there’s no way to block Windows updates as you will have to update Windows sooner or later.
Therefore, instead of trying to block Windows updates, we will use a trick that will help block updates temporarily. To do so, follow the steps below:
1. Head to Windows Settings.
2. Look for Network & Internet and double click it.
3. Click Status in the right pane > Change connection properties in the left.
4. Look for the Metered connection option and toggle it to the right to enable a Metered connection.
This will block updates from being downloaded temporarily as a data limit will be set.
After a while when Microsoft releases bug-free updates, disable it and get the latest Windows update
7. Rename the SoftwareDistribution folder
To store temporary Windows installation files, the SoftwareDistribution folder is used. If any file gets corrupt during installation, you might end up facing Windows 10 undoing changes error messages. Therefore, to fix it, let’s try renaming the folder in question. To do so, follow the steps below:
net stop wuauserv
net stop bits
rename C:\Windows\SoftwareDistribution\ to SoftwareDistribution.bak
net start wuauserv
net start bits
3. Now try updating Windows you should not face any problem.
8. Enable the App Readiness service
Amongst all the methods listed above, this one is the most recent once. To enable App Readiness service, follow the steps below:
1. Press Windows + R keys.
2. Here enter services.msc
3. Under Services windows look for App Readiness service > right-click Start.
4. Restart your system and check if the PC error message is resolved or not.
This is all for now. Using any of the fixes above you can get rid of the dreaded Windows 10 undoing changes made to your computer error message. In addition to this, we suggest using Advanced System Optimizer – the free system optimizer tool that helps clean PC and keep it free from junk files. Moreover, this tool fixes most of the issues like outdated drivers, invalid registry, and more all of which are responsible for the Blue Screen of Death.
Click the Download button to get this amazing tool and share your experience with us in the comments section below.
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16 COMMENTS
Chris Smith
Preeti Seth
Thank you for sharing your feedback. We appreciate you writing to us.
john black
Preeti Seth
Sorry to hear that you are still facing the problem.
As Windows troubleshooter is not working for you, try running SFC scan, DISM command, temporarily block Windows Update and try other fixes.
Hope this will help troubleshoot the problem.
Teresa
Preeti Seth
I would like to know if you are able to boot in safe mode or not. IF not I request you to try and follow the steps mentioned in this article https://wethegeek.com/how-to-boot-into-windows-10-safe-mode/ and boot in Safe Mode. Then try to follow the steps you should not face any problem.
rename c:windowsSoftwareDistribution SoftwareDistribution.bak
this line needs 2 slashes
Preeti Seth
Thank you for your feedback.
We have updated the post.
Raheemah
Please how do we proceed to safe mode if our function key is not working?
Your reply would be very much appreciated.
Krishan Vijay
Julius dominic Tamparong Muyano
Krishan Vijay
Katya
Booting Windows into Safe Mode
Press “Windows Key + R” and the “Run” window will open.
In the text box, write “msconfig” and press Enter or OK and the MsConfig window will open
Click the “Boot” tab and check “Safe boot”
Apply, and then OK.
Restarting your computer will enter Safe mode.
Mridula Nimawat
aliff
Mridula Nimawat
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